John Paul II International Krakow-Balice (KRK)
135.9
km
Train
Polana300 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“The breakfast spread was impressive, offering a variety of fresh food and beverages to start the day right.” view full review
Relaxing Pool
“The swimming pool was a delight to use, providing a serene environment where we often found ourselves alone for complete relaxation.” view full review
Spacious Comfort
“Our room was quite spacious, with cozy beds and the bonus of two pillow options, ensuring a comfortable stay.” view full review
Invigorating Wellness
“The presence of both a whirlpool and two saunas created a perfect wellness experience after a day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Hiking
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Zdrojowa 15,
Ustron,
Poland,
43-450,
Silesia
Map view
Zdrojowa 15,
Ustron,
Poland,
43-450,
Silesia
City landmarks
Museum
Stara Zagroda Museum in Ustron
1.5
km
ul. Sanatoryjna 8
Church. Jesus Christ King of the Universe
1.2
km
ul. Hutnicza 3
Jan Jarocki Ustron Museum
1.1
km
Daszyńskiego 15
Kosciol pw. Swietego Klemensa
2.0
km
Równica 20
Mountain Park Rownica
4.0
km
Rownica
1.8
km
Nadrzeczna
Ciuchcia Ustronska
970 m
Równica 20
All year round toboggan
1.2
km
Staw Kajakowy
1.2
km
3 Maja 68
Museum "Collections of Mary Skalickiej"
1.4
km
Hutnicza 3
Museum Ustron
1.8
km
Partyzantów 1
Rdzawe Diamenty. Kolekcja zabytkowych motocykli
1.8
km
Lipowa 20
Park Poniwiec
1.8
km
Andrzeja Brody 16
Figle Migle- Salon zabaw dla dzieci
2.0
km
Wczasowa 76
Bike Park Palenica
2.1
km
Dab Sobieskiego
2.1
km
Wczasowa 21
Mala Palenica
2.3
km
43-450 Ustroń
Zrodlo Karola
2.4
km
43-450 Ustroń
Stok Narciarski Palenica
2.4
km
3 Maja 130
Polanka Pod Czantoria
2.7
km
Polańska 95
Kosciol pw. Dobrego Pasterza w Ustroniu
3.4
km
Lazek
3.6
km
Akacjowa 107
Poniwiec Small Czantoria
4.4
km
Równica 27
Park Linowy na Rownicy
4.0
km
Orlowa
4.1
km
Wczasowa 78
Palenica Ustron
5.4
km
Nearby
Farm
Forest Park of Surprises
400 m
Square
Pijalnia Wod
400 m
Sanatoryjna
Piramidy w Ustroniu
400 m
Restaurants
Gosciniec Groblice Restauracja
1.5
km
ul. Sanatoryjna 19
Zajazd Pod Rownica
1.3
km
Ulica Sanatoryjna 17
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beautiful View
Spacious Balcony
Far from City
Average Dining
7.0/10
Very good
Rooms
7.6
Location
7.7
Service
7.1
Dining
6.9
Guest reviews
7.0/10
based on 11 reviews
9.1
9.1/10 based on 1391 reviews
Benjamin
United States,
March
2024
6.4/10
The hotel has a lovely view from the big balcony and the VIP room looks luxurious. However, there are no facilities to make your own tea or coffee. The service is quite untrained in customer service, but the location is quiet and peaceful with a nice small garden. The dining experience could be improved for a 5-star hotel, but there was good organization for kids' entertainment.
Rooms
7.0
The rooms have a lovely view and the VIP room looks luxurious.
Service
5.0
The service seems to be untrained in customer service.
Location
8.0
The location is a very good, quiet, and peaceful place with a nice small garden around.
Dining
6.0
The dining experience could be improved for a 5-star hotel, but there was good organization for kids' entertainment.
Facilities
6.0
Facilities could be better for a 5-star hotel.
Marc
United States,
February
2024
6.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and a beautiful mountain view from the spacious balcony. The VIP room exuded luxury, although the standard rooms were nice and typical but clean with a nice view. The staff was friendly and professional, but some seemed untrained in customer service. The location, while tranquil, was a bit far from the city center. The dining experience was average, and the facilities were decent overall.
Rooms
7.0
The rooms were clean and had an amazing view of the mountains with a very spacious balcony.
Service
7.0
The staff was friendly and professional, although some seemed untrained in customer service.
Location
6.0
The location was in a lovely quiet surroundings but a bit far from the city center.
Dining
5.0
The dining was just okay, nothing special.
Facilities
7.0
The facilities were nice but nothing extraordinary.
Beautiful View
Far from City
Frank
United States,
January
2024
7.4/10
The hotel has nice and clean rooms, although they lack facilities to make your own tea or coffee. The rooms are a bit old but comfortable, albeit already a little tired and worn out. The service is accommodating, especially for those traveling with babies. The location is great for a restful piece of mind amidst nature and hills. The dining options are quite limited for a 5-star hotel, and the prices are normal. The facilities are decent, although there are some areas for improvement.
Rooms
7.0
The rooms are a bit old but comfortable and clean.
Service
8.0
The service is accommodating, especially for families with babies.
Location
9.0
The location is great for a restful piece of mind amidst nature and hills.
Dining
6.0
The dining options are quite limited for a 5-star hotel.
Facilities
7.0
The facilities are decent but could be improved.
John
United States,
October
2023
7.8/10
The hotel offers spacious and cozy rooms that are very clean with a big balcony, providing a nice view of the valley and hills. While the dining options are okay, there is a nice restaurant with a countryside view. The location is peaceful, perfect for nature lovers, though a bit distant from the city center. The staff is friendly and helpful. The facilities are well-maintained, but the dark color scheme may not appeal to everyone.
Rooms
8.0
The rooms are nice, nothing too unique but clean with a great view and a nice balcony.
Service
7.0
The staff was very friendly and helpful except for a language barrier issue in communication.
Location
9.0
The hotel is situated on the brow of a hill, offering a beautiful view of the Beskida Mountains in a quiet and peaceful environment.
Dining
7.0
The dining experience is decent, with limited options for a 5-star hotel but in a nice restaurant with a countryside view.
Facilities
8.0
The facilities are well-maintained, though the decor might not appeal to everyone.
Rose
United States,
October
2023
8.6/10
I had a lovely stay at the hotel. The rooms were spacious, cozy, and very clean with a nice balcony offering a good view of the valley and the hill on the opposite side. The service was responsive and nice, and the staff was very friendly and professional. The location, though a bit far from the city, provided a very good, quiet, and peaceful atmosphere with a beautiful view of the Beskida Mountains. The dining experience was good with plenty of different food options, and the facilities were fantastic with a swimming pool and spa area.
Rooms
9.0
The rooms were big, comfortable, and had a nice view, along with a big closet.
Service
9.0
The service was excellent with very friendly and professional staff.
Location
8.0
The location was in a lovely quiet surroundings, although a bit far from the city. It offered a very good, quiet, and peaceful place with a beautiful view of the Beskida Mountains.
Dining
8.0
The dining experience was good with plenty of different food options and a view to the countryside.
Facilities
9.0
The facilities were top-notch with a fantastic swimming pool and spa area.
Clean Rooms
Far from City
Francis
United States,
September
2023
6.8/10
The hotel offers nice rooms with a pleasant view, although lacking a welcome pack. The service was polite but could benefit from further improvement. Located in a tranquil setting with a lovely garden but may need better cleaning. The dining experience was good overall, with room for enhancement. The facilities are decent with room for improvement in some areas.
Rooms
7.0
The rooms are nice, nothing out of the ordinary for typical hotels inside but clean with a nice view.
Service
6.0
The service was polite and provided a satisfactory experience.
Location
8.0
The hotel is in a very good, quiet, and peaceful place with a lovely small garden around.
Dining
7.0
The dining in the very nice restaurant with a view of the countryside was enjoyable, but could be improved in certain aspects.
Facilities
6.0
The facilities are decent but could be enhanced to provide a better experience overall.
Robert
United States,
August
2023
8.2/10
The hotel offers a lovely, quiet atmosphere surrounded by a nice small garden, but it's a bit far from the city for easy access to entertainment. The rooms are clean and well-appointed, although there are no facilities for making tea or coffee. The service is extremely polite and professional, with a standout feature being its proximity to a free-range zoo. The spot is ideal for relaxation with decent food options, a fantastic spa area, and a swimming pool. The dining experience is good with plenty of food and beverages in a very nice restaurant with countryside views.
Rooms
8.0
The rooms were clean and well appointed with a beautiful view.
Service
9.0
The service was very friendly, professional, and helpful.
Location
7.0
The hotel is in a lovely, quiet surroundings with a peaceful atmosphere and a small garden around.
Dining
8.0
The dining experience was good with plenty of food and beverages in a very nice restaurant with countryside views.
Facilities
9.0
The facilities include a fantastic spa area and a swimming pool.
Harry
United States,
July
2023
7.6/10
The hotel offers a comfortable stay with beautiful views of the valley and the hill on the opposite side. While the rooms are a bit old, they are clean and provide a nice balcony. The service is accommodating and helpful, making it a pleasant experience. The location is perfect for nature lovers, although it may be a bit far from the city. The dining options are limited but of top quality. The facilities are adequate for a relaxing stay.
Rooms
8.0
The rooms are comfortable with a beautiful view of the valley and the hill. They are clean and provide a nice balcony.
Service
9.0
The staff is accommodating and helpful, always there to assist with any issues.
Location
7.0
The hotel is perfect for those who enjoy nature and hills, situated in a lovely quiet area with a beautiful view of Beskida Mountains.
Dining
7.0
The dining options are limited but of top quality.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Eugene
United States,
June
2023
6.4/10
I had a mixed experience at this hotel. The rooms were okay, clean, and with great views but lacked facilities to make your own tea or coffee. The service was subpar with rude staff who even misunderstood dietary needs. The location, although lovely and peaceful in Ustron, could be a bit inconvenient for those wanting easy access to the city. The dining was good, with a variety of food but slightly limited for a 5-star hotel. The facilities were decent, but a few drawbacks were noticeable.
Rooms
7.0
The rooms were okay and clean, with great views.
Service
5.0
The staff was rude in some instances and lacked understanding of specific needs.
Location
8.0
The location in Ustron is perfect for nature lovers, but a bit far from the city center.
Dining
7.0
The dining experience was good, but with slightly limited options for a luxury hotel.
Facilities
6.0
The facilities were decent but with some noticeable drawbacks.
Willis
United States,
June
2023
7.8/10
I had a great stay at the hotel, enjoying the clean and comfortable rooms and the friendly staff. However, it was a bit pricey to get regular beds for all. The location was peaceful but a bit far from the city. The dining experience was good, with plenty of food choices, and the facilities offered were impressive.
Rooms
8.0
The rooms were nice and clean, ensuring a comfortable stay.
Service
7.0
The service was good, with plenty of facilities for everyone and helpful staff.
Location
7.0
The location was great for restful peace of mind, though a bit far from the city.
Dining
8.0
The dining experience was good with a variety of food and nice views.
Facilities
9.0
The facilities provided were impressive, offering everything needed for a comfortable stay.
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